Terms of RO Service
Last Updated: [Insert Date]
Welcome to ROService.org.in! By using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before availing of our RO services.
Service Overview
Our RO services include installation, repair, maintenance, filter replacement, and AMC (Annual Maintenance Contract) for various brands of water purifiers. All services are performed by qualified technicians.
Booking & Confirmation
Customers can book our services through our website, call center, or WhatsApp.
Booking confirmation is subject to technician availability.
Once confirmed, customers will receive a service appointment notification.
Payment & Charges.
Service charges are displayed transparently on our website and will be communicated before service confirmation.
Payments can be made via online modes, cash, or UPI at the time of service.
Additional charges may apply for extra spare parts or special services not covered under standard service packages.
Cancellation & Rescheduling
Customers can cancel or reschedule their service at least 24 hours before the appointment.
Last-minute cancellations may incur a nominal cancellation fee.
In case of unforeseen circumstances, ROService.org.in reserves the right to reschedule the service.
Warranty & Liability
Services come with a limited warranty on parts and labor as per the brand’s policy.
We are not responsible for any pre-existing issues or damages caused by improper handling of the RO system before our service.
Customers are advised to inspect their RO system post-service and report any concerns within 24 hours
Customer Responsibilities
Ensure proper access to the RO system for the technician.
Provide accurate details regarding the issue and RO model during service booking.
Maintain regular servicing as per manufacturer recommendations for optimal performance.
Dispute Resolution
Any disputes regarding services should be reported to our customer support team within 7 days.
We aim to resolve customer complaints amicably; however, unresolved issues may be escalated as per legal guidelines.
Privacy Policy
Customer information will be kept confidential and used only for service-related purposes.
We do not share personal details with third parties without consent.
Modification of Terms
ROService.org.in reserves the right to modify these terms at any time without prior notice. Customers are encouraged to review the terms periodically.
Contact Us
For any queries related to our services, please contact us:
📞 [Insert Contact Number]
📧 [Insert Email]
🌐 https://roservice.org.in/
By using our services, you acknowledge that you have read, understood, and agreed to these terms. Thank you for choosing ROService.org.in!